Recognising Best Practice / World Class Processes

The following are some characteristics of Best Practice or World Class Processes. These are not in any order. As the term suggests, world class processes are those that are best in class when compared against world competition. Examples of World Class companies are 3M, Hewlett Packard and Toyota. Becoming World Class takes time (years) and commitment.

Processes are recognised as "World Class" when evaluated by third parties, for example by assessors for the EFQM Business Excellence Model. Without objective review, development of processes towards World Class cannot be achieved.

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Brian Hunt