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Policy and Strategy
ISO9000:2000 Requirements
BEM Requirements
Common Requirements and Approaches
Indications that it's working
Associated Business Processes
1
2
(Closest fit to Business Process Classifications from
The Best Practice Club
)
ISO9000:2000 Policy and Strategy
Policy
Objectives
Planning
Quality Management System
Management Review
Business Excellence Model & Policy and Strategy
Common Requirements
Indications that it's working
Senior Management Quality Review
Performance measured against competitors
Customer concerns influence policy & strategy
Quality Policy is more than words
)
ISO9000:2000 Policy and StrategyBusiness Excellence Model & Policy and StrategyCommon RequirementsIndications that it's working