ISO9000:2000 Requirements

BEM Requirements

Common Requirements and Approaches

Indications that it's working

Associated Business Processes (Closest fit to Business Process Classifications from The Best Practice Club)

ISO9000:2000 Leadership

Business Excellence Model & Leadership

Common Requirements

Indications that it's working

"Walking the talk" - Senior management involvement and leadership in creating and sustaining a Quality culture - making that mission or vision statement more than just words.